Returns

Returns/Refunds are considered on a case by case basis. If you’d like to request a refund, you must email a request to alaina@paradigmcarbon.com within 14 days of delivery. Refunds will not be considered beyond 14 days.

If your request is approved, we will email you a return label. Returns must be mailed within 3 days. Please note, you are responsible for return shipping— the cost will be deducted from your total refund.

After your item is received and inspected, you will be notified by email that your refund has been processed. A credit will be applied to your original form of payment, within 20 business days.

Contact us at alaina@paradigmcarbon.com for further questions regarding Paradigm’s refund policy.